Privacy Policy
Last updated: August 2026
Sacred Mirrors Wellness respects your privacy and is committed to treating your personal information with utmost care.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, join our mailing list, book a session, or otherwise engage with our services.
Sacred Mirrors Wellness operates in British Columbia, Canada, and this policy is intended to reflect applicable Canadian and British Columbia privacy requirements, including the Personal Information Protection Act (PIPA) where applicable.
1. Information We Collect
Depending on how you interact with Sacred Mirrors Wellness, we may collect:
your name and contact information;
your email address;
information you provide when contacting us about our services;
information provided when booking or scheduling a session;
payment or transaction information where necessary to process a payment;
information you voluntarily choose to share with us through email, during a session, or in connection with our services; and
technical information collected when you use our website, including information collected through cookies and similar technologies.
We aim to collect only information that is reasonably necessary for the purposes described in this Privacy Policy.
2. Personal & Sensitive Information
Our work may involve personal exploration and conversations about experiences, relationships, emotions, personal history and wellbeing.
You may choose to share personal or sensitive information with us when communicating by email or participating in a session.
You are not required to disclose medical, mental-health or other sensitive information in order to browse our website or make a general inquiry about our services.
Please share only information that you feel comfortable providing.
Because ordinary email is not a completely secure method of communication, we encourage you to consider this before sending highly sensitive personal, medical or mental-health information by email.
3. How We Use Personal Information
We may use personal information to:
respond to inquiries;
communicate with you about our services;
schedule and manage appointments;
provide our services;
process payments;
maintain appropriate business records;
send newsletters, updates and information about our offerings where you have subscribed or where otherwise permitted by law;
improve our website and services;
understand how visitors interact with our website;
measure and improve the effectiveness of our advertising;
maintain the security of our website and services; and
comply with legal obligations.
We do not use personal information for purposes unrelated to those described here without obtaining consent where required by law.
4. Consent
We will seek your consent before collecting, using or disclosing your personal information, except where consent is not required or is permitted to be waived under applicable law.
By voluntarily providing information to us for an obvious purpose — such as contacting us about a session, booking an appointment, or signing up for our mailing list — you consent to our using that information for that purpose.
You may withdraw your consent to certain uses of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.
Withdrawing consent may affect our ability to provide certain services where the information is necessary for that service.
Confidentiality and Safety
We respect the personal and sensitive nature of what may be shared with us through our work together. We will treat information you share with care and will not disclose sensitive personal information except where disclosure is required or permitted by law, including certain circumstances involving an immediate or serious concern for someone's health or safety, or where disclosure is otherwise required by law.
Where disclosure is required or permitted, we will seek to limit the information disclosed to what is reasonably necessary in the circumstances.
5. Email Communications
Email is one of the primary ways we communicate with clients and prospective clients.
If you contact us by email, we will use the information you provide to respond to your inquiry, communicate with you about services, manage bookings and provide services where applicable.
If you choose to join our mailing list, we may send you newsletters, updates and information about Sacred Mirrors Wellness and our offerings.
You can unsubscribe from marketing emails at any time using the unsubscribe link provided in those emails.
Unsubscribing from marketing communications will not stop transactional or administrative communications relating to a service you have booked or purchased.
6. Booking and Scheduling
We may use Calendly to schedule appointments.
When you use Calendly, information necessary to schedule your appointment may be collected and processed by Calendly in accordance with its own privacy practices.
We encourage you not to include unnecessary sensitive or medical information in appointment-booking fields.
7. Website Hosting and Squarespace
Our website is hosted by Squarespace.
Squarespace may collect certain technical information about visitors, including information relating to devices, browsers, website usage and cookies or similar technologies.
Information submitted through website forms may be processed through Squarespace and/or related services used to operate the website.
Squarespace's handling of information is also subject to its own privacy policies and terms.
8. Cookies, Meta Pixel and Advertising
Our website may use cookies, pixels, analytics tools and similar technologies to help the website function, understand how visitors use our website, measure advertising effectiveness and improve our services.
Meta Pixel
We use the Meta Pixel, provided by Meta Platforms, Inc., to help us understand how visitors interact with our website and to measure and improve the effectiveness of our Facebook and Instagram advertising.
Depending on applicable consent requirements and your settings, the Meta Pixel and related technologies may collect or receive information such as:
IP address;
browser and device information;
pages visited;
actions taken on our website;
information about advertisements viewed or interacted with; and
identifiers associated with cookies or similar technologies.
Meta may use information collected through its technologies for advertising, measurement and other purposes described in Meta's privacy policies.
We do not use the Meta Pixel to collect the contents of private communications or sensitive information voluntarily shared with us during a session.
Our marketing partners may assist us with advertising and campaign measurement, but they do not receive access to private session conversations or personal information shared with us for the purpose of providing our services.
Managing Cookies and Advertising Preferences
Depending on the technologies active on our website, you may be able to manage your preferences through our website's cookie settings.
You can also manage or delete cookies through your browser's privacy settings.
If you use Facebook or Instagram, you can manage certain advertising preferences through your Meta account.
Please note that disabling certain cookies or tracking technologies may affect the functionality of parts of the website.
9. Third-Party Service Providers
We use third-party services to help us operate our business, which may include:
Squarespace for website hosting and related website services;
Calendly for appointment scheduling;
email and communication providers;
payment-processing providers, where applicable; and
advertising and marketing platforms, including Meta.
These providers may collect or process personal information as necessary to provide their services. Their handling of information is also subject to their own privacy policies and terms.
We do not sell your personal information or provide your private session information, personal correspondence or sensitive information to third parties for the purpose of advertising or marketing to you.
Some of these providers may store or process information outside Canada, as described in Section 12 of this Privacy Policy.
10. Advertising and Marketing Support
Sacred Mirrors Wellness may work with independent marketing professionals or contractors to assist with advertising, including Facebook and Instagram advertising.
We do not provide our clients' private session information, personal correspondence or sensitive information to advertisers for the purpose of targeting advertisements.
Advertising platforms may collect technical or behavioural information about visitors to our website through cookies, pixels and similar technologies, as described above.
11. Storage of Personal Information
We may store business and client-related information electronically on our private computer systems and through the third-party services we use to operate our business.
We take reasonable steps to protect information stored on our devices and accounts, including using appropriate passwords and security measures.
Because no electronic storage or transmission system is completely secure, we cannot guarantee absolute security.
12. Information Stored or Processed Outside Canada
Some of the third-party services we use may store or process information outside Canada.
When you use third-party services such as Squarespace, Calendly, email providers or Meta, your information may therefore be processed in other jurisdictions and may be subject to the laws of those jurisdictions.
We take reasonable steps to select service providers and safeguards appropriate to the nature of the information involved.
13. Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate business records, resolve disputes, comply with legal obligations, or otherwise as permitted by law.
When information is no longer reasonably required, we will take reasonable steps to securely delete or destroy it.
14. Access and Correction
You may request access to personal information we hold about you and request correction of information that is inaccurate or incomplete, subject to applicable legal requirements and exceptions.
To make a privacy-related request, please contact us using the contact information provided on our website.
We may need to verify your identity before responding to a request.
15. Privacy Concerns or Complaints
If you have a question, concern or complaint about how we have handled your personal information, please contact us first so that we have an opportunity to address it.
If your concern cannot be resolved directly with us, you may have the right to contact the Office of the Information and Privacy Commissioner for British Columbia (OIPC BC).
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology or applicable legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page.
17. Contact
If you have questions about this Privacy Policy or how Sacred Mirrors Wellness handles personal information, please contact us through the contact form provided on our website or email sacredmirrorswellness@gmail.com
This Privacy Policy is intended as a general business document and does not constitute legal advice.